Privacy Policy

Effective Date: November 11, 2025

Your privacy is important to us. This Privacy Policy explains how Haat Food collects, uses, stores, and protects your personal information.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

Name, mobile number, and email address
Delivery and billing addresses
Payment information (such as bKash, Nagad, or bank transaction details)
Website usage data, including browser type, IP address, time, and visit patterns

2. How We Use Your Information

We use your personal information for the following purposes:

To process and deliver your orders
To verify and complete payment transactions
To provide customer support and maintain communication
To improve our website, products, and overall user experience
To send promotions, offers, or newsletters (with your consent)

3. Data Protection

Your personal data is stored on secure servers.

Payment information is processed in encrypted form for your safety.

We do not sell, rent, or trade any personal data to third parties.

4. Use of Cookies

We use cookies to enhance your browsing experience and improve our website performance. You may choose to disable cookies in your browser settings, but some features of the site may not function properly as a result.

5. Third-Party Links and Services

Our website may contain links to third-party websites (such as payment gateways or social media pages). Each of these websites has its own privacy policy, and Haat Food is not responsible for their practices or content.

6. Children’s Privacy

Our services are not directed to children under the age of 13. If a child has provided us with personal information by mistake, please contact us immediately, and we will delete the data as soon as possible.

7. Information Sharing

We may share limited personal information only in the following cases:

With delivery partners, payment gateways, or technical service providers (where necessary)
With law enforcement or authorities when required by applicable law

8. Policy Updates

Haat Food reserves the right to modify or update this Privacy Policy at any time. Any changes will take effect immediately upon being posted on our website.

9. Your Consent

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

10. Contact Us

If you have any questions, complaints, or requests regarding this policy, please contact us:

📧 Email: info@haatfood.com
📞 Phone: +8801627546415
🌐 Website: www.haatfood.com